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Cool Earth Aircon Servicing Singapore

Updated 2026-07-11 · 1,654 reviewed · 130 listed · Scored from 66 Google reviews · How we rank ›

4.0(66) 57 low data composite score See reviews on Google ✓ Google-verified
24/7 Emergency CalloutAircon RepairCommercial & Industrial AirconAircon InstallationAircon Servicing & MaintenanceAircon Gas Top-Up & Chemical Overhaul

Google-verified66 Google reviews

Cool Earth Aircon Servicing Singapore
Services
24/7 Emergency Callout, Aircon Repair, Commercial & Industrial Aircon
Reviews
66

What recent reviews say

Cool Earth has deep holes in reliability. Reviewers describe missed appointments without notice, hidden charges that far exceed quoted rates, and vanished follow-up when problems emerge. A handful of jobs (older reviews) were competent and fairly priced, but the no-show pattern, overcharging (capacitor repair $500 vs $200 market), and abandonment after service appear recurring across a year-plus timeline.

Based on limited recent reviews, so treat this as low-confidence.

Recent shift: Recent reviews (past year) reinforce no-show and poor communication; older reviews (3-4 years) show both very positive work and serious complaints, suggesting inconsistency over time.

Praised for
  • honest technicians on good days
  • knowledgeable staff (LG, diagnostics)
  • fast WhatsApp communication when responsive
  • thorough servicing and gas top-up
Watch-outs
  • chronic no-shows and appointment missed
  • opaque pricing and bill shock
  • no follow-up after initial visit
  • inconsistent service quality
no-showhidden-chargesoverpricedpoor-communicationskilled-techniciansresponsive
Think twice if: Anyone valuing reliability; 40% of reviews cite missed appointments, inflated bills, or ignored follow-ups.

Strengths

  • honest technicians when they show up
  • knowledge of major brands (LG)
  • WhatsApp-first booking (when responsive)

Worth knowing

  • Technician Brendon praised for explaining unit condition and chemical treatment efficiency
  • Technician Nick known for honest diagnostics and LG expertise
  • No-show pattern across multiple years (2021, 2022, recent)
  • Capacitor replacement quoted $500 ($200 market rate), customer forced to pay without prior consent
  • Customer charged $90 for blower clean but unit leaked within a month; support unresponsive for 20 days

What reviews say by service

Aircon Repair
Bill shock and ghosting after quoted work; technician may diagnose correctly but follow-up fails.
Aircon Servicing & Maintenance
Servicing praised when completed (chemical treatment, gas top-up efficient) but aftercare gaps (leaks ignored).
Aircon Gas Top-Up & Chemical Overhaul
Gas top-up reported efficient and timely when appointment kept.

How it compares

  • Rated 4 against a 4.48 average across the 60 aircon repair businesses listed here.
  • Has more Google reviews than 71% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 41
Review volume 79
Review recency 33
Review sentiment 43
Profile completeness 100
Verification 30

Rating breakdown

5
47
4
3
3
0
2
0
1
16

Common questions

Do they service Samsung air conditioners?
Website claims Samsung repair, but customers report being told they do not service Samsung units. Website accuracy in question.
How much does a blower cleaning cost?
One review states $90, but pricing varies and is often quoted after work is done.
Can I book via WhatsApp?
Yes, WhatsApp is their primary booking channel and replies are fast when the company is responsive.
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Last updated 2026-07-11