SG Tampines Aircond Contractor Guide
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Rich Ocean Air Condition Pte. Ltd.

Updated 2026-07-11 · 1,654 reviewed · 130 listed · Scored from 10 Google reviews · How we rank ›

1.8(10) 30 low data composite score See reviews on Google
Aircon RepairAircon InstallationAircon Servicing & Maintenance

10 Google reviews

Services
Aircon Repair, Aircon Installation, Aircon Servicing & Maintenance
Reviews
10

What recent reviews say

Eight of ten reviews are one or two stars. Loyal customers report quick, honest service over years, but the majority describe failed diagnostics, late arrivals, staff refusing to acknowledge faults, and charges for unresolved problems. Service quality appears to have declined recently.

Based on limited recent reviews, so treat this as low-confidence.

Recent shift: Service quality decline reported by a multi-year customer approximately one year ago; no improvement evident in more recent reviews.

Praised for
  • responsive on long-standing contracts
  • quick servicing when satisfied
  • honest pricing claims from loyal clients
Watch-outs
  • cannot diagnose problems
  • late arrivals and no apology
  • staff insist aircons work when they don't
  • long parts wait times
  • charges without resolving issues
  • poor post-service communication
poor-communicationno-showlong-wait-timesrecurring-issues-not-fixed
Think twice if: Multiple reviews report staff denying aircon faults, diagnosing issues you know exist as non-existent, and charging without fixing problems.

Strengths

  • Works reliably for loyal multi-year clients
  • Quick turnaround when service is accepted

Worth knowing

  • Extremely packed schedules noted by one long-term client
  • Recent service decline (~1 year) reported by multi-year customer
  • Staff resistance to acknowledging customer-identified problems
  • Parts procurement causes extended delays

What reviews say by service

Aircon Repair
Reviewers report inability to diagnose faults and charges levied without resolution.
Aircon Servicing & Maintenance
Long-term clients praise quick, efficient service; newer reviewers report paid services that don't address known problems.
Aircon Installation
Limited review evidence; one multi-year client mentions installation work without detail.

How it compares

  • Rated 1.8 against a 4.48 average across the 60 aircon repair businesses listed here.
  • Has more Google reviews than 47% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 10
Review volume 45
Review recency 0
Review sentiment 40
Profile completeness 50
Verification 0

Rating breakdown

5
2
4
0
3
0
2
0
1
8

Common questions

Will they acknowledge if my aircon has a fault?
Multiple reviewers report staff insisting their aircons worked perfectly even when units failed to cool rooms to normal temperatures and owners knew problems existed.
How long do repairs take if parts are needed?
One review from 8 years ago mentions parts never arriving; another from 4 years ago cites long waiting times for parts as a reason to avoid them.

Similar air conditioning contractors nearby

NA
24 low data

Newlife Aircon Engineering Llp

No rating yet

Review evidence is limited; no individual customer feedback is available. The business claims to offer aircon installation, repair, servicing, refrigerator repair, and cold room services across Singapore. Compare with other Tampines installers (category average 4.29 stars) before deciding.

Aircon Installation

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Last updated 2026-07-11