Do they cover water leakage issues after installation?

One customer with a new five-unit install had water leak every six months and said service response was non-existent; they had to hire another company to fix the problem.

What does their $160 servicing package include?

One reviewer described it as basic vacuum and cloth wipe, describing it as no different from standard maintenance anyone could do.

Will they keep calling me after I buy?

One reviewer said their workers called monthly to push servicing even after the customer stated they had no further interest.

Best Tech Aircon Engineering (Eastpoint Mall)

Updated 2026-07-11 · 1,654 reviewed · 130 listed · Scored from 5 Google reviews · How we rank ›

2.6(5) 50 composite score See reviews on Google ✓ Google-verified Publishes prices

Aircon RepairAircon InstallationAircon Servicing & Maintenance

Google-verified5 Google reviews

Best Tech Aircon Engineering (Eastpoint Mall)

Services: Aircon Repair, Aircon Installation, Aircon Servicing & Maintenance
Reviews: 5

What recent reviews say

Two of five reviews praise quick, neat installation work. The remaining three detail persistent problems: water leaks within six months of install, unresponsive service staff, a $160 servicing that reviewers saw as basic vacuum-and-wipe, relentless monthly sales calls despite customer refusal, and complaints that installation routes ignored home layout. Sales vouchers carried fine-print restrictions one reviewer called deceptive.

Praised for

professional and punctual technicians
neat installation work

Watch-outs

water leakage in newly installed units
poor communication and unresponsive service team
low-quality servicing at high cost
aggressive marketing calls
installation not adapted to home design
aggressive sales tactics and misleading voucher terms

quick-turnaroundleaves-messpoor-communicationno-showrecurring-issues-not-fixedhidden-chargesoverpriced

Think twice if: Anyone installing multiple units; water leaks emerged within six months in one install of five units, service response was unresponsive.

Strengths

fast installation completion
neat finished work on successful jobs

Worth knowing

Water leakage recurred every six months in newly installed units despite being a fresh installation
Service response to complaints was described as non-existent; company deleted previous negative reviews
Monthly sales calls continued even after customer stated disinterest
$160 charged for servicing described as basic vacuum and cloth wipe
Installation layout did not account for home design; installer claimed difficult access was not a service-covered scenario
Aircon servicing vouchers had hidden restrictions limiting use to $10 per transaction
Sales team pushed less-known brands and used aggressive tactics
Half-paid deposit ($100) forfeited by customer due to sales pressure about low stock

What reviews say by service

Aircon Installation: Two positive experiences with neat, fast work; three negative: water leaks after install, poor layout adaptation, and unresponsive follow-up
Aircon Servicing & Maintenance: Basic vacuum and cloth wipe charged at $160 described as low-value; installer refused to service own poorly-positioned unit
Aircon Repair: No direct repair service review; water leakage follow-ups were delegated to outside companies

How it compares

Rated 2.6 against a 4.48 average across the 60 aircon repair businesses listed here.
Has more Google reviews than 43% of the businesses in this directory.

How we scored this

Scoring Method

Star rating 40

Review volume 34

Review recency 95

Review sentiment 26

Profile completeness 100

Verification 30

Rating breakdown

Common questions

Do they cover water leakage issues after installation?: One customer with a new five-unit install had water leak every six months and said service response was non-existent; they had to hire another company to fix the problem.
What does their $160 servicing package include?: One reviewer described it as basic vacuum and cloth wipe, describing it as no different from standard maintenance anyone could do.
Will they keep calling me after I buy?: One reviewer said their workers called monthly to push servicing even after the customer stated they had no further interest.

Contact

Phone: +6568172311
Website: http://www.besttechonline.com.sg/
Address: 3 Simei Street 6, B1-05 East Point Mall, Singapore 528833
Open in Google Maps

Last verified 2026-07-11

Opening hours

Monday: 12:00-21:30
Tuesday: 12:00-21:30
Wednesday: 12:00-21:30
Thursday: 12:00-21:30
Friday: 12:00-21:30
Saturday: 12:00-21:30
Sunday: 12:00-21:30

As listed on Google.

From their website

Services listed

InstallationServicingRepairsChemical WashEmergency SupportSteam Clean

Published prices

MITSUBISHI ELECTRIC Single Split STARMEX Series - 9K BTU (MUY-GP10VF/MSY-GP10VFx1): $1,210.00 SGD
HAIER Single Split Quartz Series - 9K BTU (ASC10/ASF10): $1,210.00 SGD
DAIKIN Single Split iSmart ENVi Series - 9K BTU (RKM25XVMG/FTKM25XVMG): $1,420.00 SGD
MITSUBISHI HEAVY INDUSTRIES Single Split - 9K BTU (SRC10YVS-1/SRK10YVS-Wx1): $1,420.00 SGD
HAIER Single Split Quartz Series - 12K BTU (ASC13/ASF13): $1,450.00 SGD
DAIKIN Single Split iSmart ENVi Series - 12K BTU (RKM35XVMG/FTKM35XVMG): $1,520.00 SGD

As published by the business on its own website; not independently verified.

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