SG Tampines Aircond Contractor Guide
Menu
Request quotes

Xool Aircon Experts | No. 1 Rated Service Provider

Updated 2026-07-11 · 1,654 reviewed · 130 listed · Scored from 65 Google reviews · How we rank ›

4.4(65) 75 composite score See reviews on Google ✓ Google-verified
Aircon Servicing & MaintenanceAircon Gas Top-Up & Chemical OverhaulAircon Repair

Google-verified65 Google reviews

Xool Aircon Experts | No. 1 Rated Service Provider
Services
Aircon Servicing & Maintenance, Aircon Gas Top-Up & Chemical Overhaul, Aircon Repair
Reviews
65

What recent reviews say

Most customers find Xool reliable for servicing and gas refills, booking online and getting work done with care. Quality is consistent when fresh but some longer-term customers report declining thoroughness, missed valve checks, and weak emergency callout response when problems occur.

Praised for
  • punctual and responsive team
  • thorough cleaning and quality work
  • easy online booking system
  • knowledgeable technicians
  • proactive follow-up and communication
Watch-outs
  • service quality decline over time
  • cut corners on deep cleaning
  • poor emergency response
  • technician errors with valves and cables
punctualresponsiveskilled-techniciansclean-workquick-turnaroundpoor-communicationrecurring-issues-not-fixedknowledgeable-staff
Best for: Homeowners needing routine wallmount and cassette servicing with online booking flexibility.
Think twice if: Long-term customers report quality decay and missed diagnostics; emergency callbacks sometimes go unanswered over weekends.

Strengths

  • Online booking open 24/7
  • Most technicians arrive on time and call ahead
  • Thorough vacuum and clean-up during servicing
  • Named staff (Rakim, Nasir, Shain, Tricia, Joynal) deliver repeat work

Worth knowing

  • Staff names: Rakim, Nasir, Shain (Team 5722), Tricia (customer service), Joynal
  • Hydrojet wash service offered on website
  • Website notes digital paperless work order system implemented
  • A customer's mishandled ceiling unit sensor cable led to compressor issues; another review reported forgotten compressor valve left closed after chemical overhaul
  • Average job time quoted initially as 5 hours completed in under 2 hours for 6 units, customer felt shortchanged
  • Ceiling cassette service $100 per unit mentioned in one review

What reviews say by service

Aircon Servicing & Maintenance
Most praise thorough cleaning and prompt scheduling; some longer-term customers report superficial work and cut corners on deeper cleans.
Aircon Gas Top-Up & Chemical Overhaul
One review praised gas level checks as part of hydrojet service; one complaint about forgotten compressor valve left closed.
Aircon Repair
Fast response to urgent leaks praised; one customer had incorrect diagnosis and mishandling led to compressor sensor damage requiring external repair.

How it compares

  • Rated 4.4 against a 4.48 average across the 60 aircon repair businesses listed here.
  • Has more Google reviews than 69% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 60
Review volume 79
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
53
4
2
3
0
2
2
1
8

Common questions

Can I book online and choose my own time?
Yes. Their website has a 24/7 booking system. You can pick your preferred time slot.
Will the technician call before arriving?
Usually yes. Several reviews mention advance warning calls, though one tech arrived early without notice (but called first to check if convenient).
What is the hydrojet service?
Hydrojet wash is a deep cleaning service for wallmount aircons using pressurised water to remove dirt buildup. It was mentioned in multiple positive reviews and listed on their website.
Request a quote

Similar air conditioning contractors nearby

Poh Meng Engineering Pte Ltd
88

Poh Meng Engineering Pte Ltd

4.7(146)✓ Google-verifiedPublishes prices

Five-star reviews consistently highlight named technicians (Ali, Akter, Sivarasu, Rama, Alex, Jason, Teoh, Pauline) for professionalism, thoroughness, and patient communication. Customers report responsive scheduling, same-day or next-day appointments, and meticulous cleaning. Long-term clients over seven to ten years note Poh Meng handles issues faster than competitors without charging extra per service call, making them stand apart for reliability and value.

Aircon InstallationAircon Repair
View profile
Electrolatif llp
93

Electrolatif llp

5.0(225)✓ Google-verified

Reviewers consistently describe Mr. Latif as honest and knowledgeable, solving problems others couldn't with proper diagnosis rather than unnecessary upsells. His chemical washes are thorough and leave no mess; customers report units feeling brand new after service. Gas leak detection and compressor repair stand out as specialisms. Customers appreciate his willingness to repair beyond warranty, his clear explanations, and fast turnaround. Multiple long-term clients return year after year without complaint.

24/7 Emergency CalloutAircon InstallationAircon Servicing & Maintenance
View profile
iHome-Solution Pte Ltd
87

iHome-Solution Pte Ltd

4.8(100)✓ Google-verified

Across a year and a half of reviews, iHome-Solution delivers reliable aircon work at fair prices with staff who respond quickly and show up on time. Customers praise named technicians like Ah Seng, Yong, and Ken for diagnosing faults others miss, explaining systems clearly, and cleaning up after themselves. WhatsApp booking and automatic service reminders are standard. The team has handled emergency Sunday repairs and multi-unit installations with equal professionalism.

Aircon Gas Top-Up & Chemical OverhaulAircon Repair
View profile

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-07-11