Google-verified146 Google reviewssince 1987
Five-star reviews consistently highlight named technicians (Ali, Akter, Sivarasu, Rama, Alex, Jason, Teoh, Pauline) for professionalism, thoroughness, and patient communication. Customers report responsive scheduling, same-day or next-day appointments, and meticulous cleaning. Long-term clients over seven to ten years note Poh Meng handles issues faster than competitors without charging extra per service call, making them stand apart for reliability and value.
Kembla Air-Con delivers solid service when it shows up: technicians explain work clearly, arrive punctually, and protect your home during visits. However, a significant portion of reviewers report missed appointments, ignored messages after initial contact, and unresolved cooling issues, with some noting aggressive staff responses.
Reviewers consistently describe Mr. Latif as honest and knowledgeable, solving problems others couldn't with proper diagnosis rather than unnecessary upsells. His chemical washes are thorough and leave no mess; customers report units feeling brand new after service. Gas leak detection and compressor repair stand out as specialisms. Customers appreciate his willingness to repair beyond warranty, his clear explanations, and fast turnaround. Multiple long-term clients return year after year without complaint.
Cosy Engineering installs aircon systems quickly and methodically. A System 3 installation in a BTO was completed in 6 hours, with the manager conducting a full site survey upfront and the team offering suggestions on the day to suit the customer's needs.
Last updated 2026-07-11