Aircon maintenance contracts for offices and shops in Tampines

A maintenance contract is a different arrangement from booking a single servicing visit. Businesses in Tampines industrial parks, retail units, and offices often need a recurring schedule (monthly, quarterly, or biannual) covering multiple units or a centralised system, with a fixed scope agreed upfront so there is no back-and-forth every visit.

This differs from the residential servicing job in scale and paperwork: contracts often need to specify number of units covered, response time for breakdowns within the contract period, and whether gas top-up or parts are included or billed separately. Some F&B tenants also need this documented for their own lease or health inspection compliance.

• Ask if the contract includes emergency breakdown response, and what the guaranteed response time is
• Clarify whether chemical wash or gas top-up is bundled into the contract price or billed as extra
• Get the number of units and system type (split units vs centralised/VRV) confirmed in writing before signing