Google-verified174 Google reviews
Win Foong has earned a perfect five-star rating across 174 reviews by delivering consistent, thorough service with named technicians (Min, Bodiar, Lin, Keith, Alan) who show up on short notice and clean meticulously. Customers trust their honesty on what actually needs fixing and value the documentation they provide, making repeat bookings common for both homes and small commercial setups.
The team operates out of Kampong Ubi with open hours seven days a week. They handle gas refills and chemical overhauls alongside routine servicing, with particular praise for same-day turnarounds and detailed explanations of work performed. No complaints appear in the review record.
Most jobs run smoothly, with technicians diagnosing leaks and faults thoroughly and explaining problems clearly before work begins. One customer hit a pricing surprise: standard servicing does not include blower dismantling and cleaning, which costs an extra $30 per unit. The complaint noted this was well above the $25-30 market rate that normally includes that work.
Reviewers consistently report quick, skilled technicians who diagnose problems well and leave units spotless. Staff named like Wai and Kenny earn praise for politeness and thoroughness. One complaint stands out: a technician arrived 90 minutes early unannounced and performed only servicing despite a repair being confirmed, leaving the core problem unresolved.
All 13 recent reviews award five stars. Customers highlight fast responses, tidy workmanship, and reasonable pricing. Staff (including Jenna, Prabu, Suresh) earn repeated praise for courtesy and technical knowledge. The business has served clients long-term, handles installation through emergency repairs, and uses an online booking system.
Last updated 2026-07-11